If you receive a damaged/defective or mis-shipped item, please create a return by clicking here. Please note the following terms & conditions.
• Returns for item(s) received damaged, defective, or mis-shipped must be done within 30 days of receipt.
• Depending on the nature of the return, customer service may request a photo of the item(s) be uploaded during the return process.
• Depending on the nature of the return, we may ask for the item(s) to be sent back to us at no cost or safely discarded.
• Personalized or engraved items that are damaged/defective are eligible for exact replacement only at no cost.